Saela Pest Control

Paid almost 500.00 for our first services, was told the rest of the visits would be free. 1 month after we had another home visit and I was told our card didn't go through for 149.99. I was so confused. Called the company, told them I dont want anymore payments to come out and they told me I was in a 2 year contract. For a rodent company??? Are you serious!!! I was never told I was signing a contract? Im trying to remember if I ever signed anything because no one ever showed me a contract? The lady said the call was recorded when I signed up for services but wouldn't let us hear the recording said she would give us a credit but we still have to pay throughout the year even though we dont want services anymore. We just bought our house, living paycheck to paycheck, surviving off credit cards at the moment, me and my husband are suffering health issues. My husband goes in for a major surgery tomorrow and I have been suffering major health issues where I can barely work but I have to put in extra hours to pay these people over a thousand dollars for 2 years to put traps around the house and spray chemical poison which I have MCAS flare ups all the time. I lived in Camp Lejunne where the land was contaminated, nearly died at the age of 7. Im severely hypoallergenic and cannot have chemicals around me. They never even asked if it was okay to spray and a bunch of the spray leaked all over my house, I had to clean it all up. The last visit they told us it would be extra to pay to spray and we told them we weren't interested. This company totally scammed us. After reading the reviews it looks like they scammed a lot of people. Dont trust the good reviews, everyone uses AI generated ones these days. There was never any rodents caught in their traps so its been a total waste of money...if you want any issues resolved contact Better Business Bureau. It was resolved the next day.

Riley always gives us 2 messages before he comes so we can bring our dogs inside. He is on time consistently. We get tick, flea, spider and mosquito treatment outside and we have not had any issues with those pests. He is careful not to spray any dog toys. He gives us a post treatment report and reminds us to keep dogs away from spray areas for 30 minutes. He is polite and friendly.

I’d like to share my experience with you all future customers my experience has not been good with this company two months end and still not happy on Friday. I received a message from the technician that I’ll be at your house in 30 minutes. I didn’t know that was scheduled I told him there’s no way I’m not even home. He says OK can we reschedule till Monday? I said perfect. we were scheduled. I received a text from the company and they said they’ll be there from eight to noon which is a very large window to ask somebody to stay home from work, but I did. At 11:30 I’m starting to get dressed because I need to leave for work thinking OK they’re gonna be here any minute and at 12:02 I pulled out of the driveway when I called the number to the office. I was told that my appointment was canceled. I said I haven’t received any notification. I said so you had me sit at home all day from eight to noon not go to work use PTO and you guys just don’t show up and that’s OK. Here is the best part when I was talking to the young lady she had the nerve to think that I was gonna come back home and wait this afternoon for the technician. I said that’s not gonna happen. I have to go to work she said how about if I send them out tomorrow? I’ll only charge you half price. I said you’ve lost your mind. There is no way am I gonna do it? I want to cancel this contract with these people and I asked to speak to a manager three times do you know they will never let you speak to a manager you cannot get past anybody in the call center. I called back and they hung up on me so it takes me to post a review to get somebody to call me back to cancel my agreement but I’ll tell you this I don’t I’m not having to come spray my house because that was the worst experience I’ve ever had and I want my contract canceled. Charge my credit card I bet you I have the charges reversed. Very poor service from day one go with. Kirk stone

Trent was very informative and helpful in identifying our pest problems. He answered all my questions and provided possible solutions. He seemed very knowledgable in his work. Thank you!

Very friendly and quick. Willie checked to make sure my pets were inside prior to doing the service, which was much appreciated.